Snapper is a better way to pay on all Metlink train, school and public bus services
across the region. Snapper is accepted on all Metlink buses right across the region.
Snapper Card Travel Concessions
A travel concession is set to expire on a student's 16th birthday. Thereafter an adult fare is paid unless Snapper has notification and evidence that the student is still enrolled at school. From the age of 16 onwards enrolled school students need to renew their travel concession on an annual basis (by 28 February each year) to continue to receive the child fare.
What do I need to do to renew my travel concession?
Firstly, register your snapper card if you haven't already done so. This will make your snapper safer than cash, protecting it if it is lost or stolen, plus it gives you online access 24/7 to your snapper balance and transaction history.
To renew your concession, email firstname.lastname@example.org and include the following
- your 16 digit snapper card number
- your registered email address (for your snapper website account)
- your date of birth
- proof of enrolment, eg a scan of your current school ID or a letter from your school confirming you are enrolled at school for the current year
School Bus Timetables effective from 2 February 2023
If you have any concerns or issues related to the school buses contact either the school bus co-ordinator, Amanda Picken, or Melink.
email@example.com, Phone 385 8514
Melink - click here for Metlink website